Where are you located?
I live in sunny Denver, Colorado, USA.
Where are your items made?
All my products are made by me from my smoke-free studio/home.
How and when do you ship?
All packages are shipped via USPS. U.S. customers receive free 1st Class mail, or you may upgrade to Priority mail for $6.50.
Most packages are shipped within 12-48 hours of receiving payment.
If your order is delayed for any reason, you will be notified asap, however most items are in stock, ready-to-ship.
Domestic (U.S.) packages usually arrive within 3-5 business days.
International packages are shipped via USPS Priority International and usually arrive within 7-10 business days, or USPS 1st Class International, arriving in 2-3 weeks.
Do you offer gift wrapping or messaging?All orders include gift wrapping! To add a message in your package, just leave your text in the "notes" field upon ordering and I will print it out and include it with the gift wrapping.
Are you custom order friendly?
Definitely! I love custom orders! Just drop me a message and let me know what you would like me to make. (color, size, etc.)
Do you sell wholesale?
Contact me for a catalog!
Do you offer bulk discounts?
Yes! I can offer a generous discount for your wedding party or event. However, I will need advanced notice to prepare the order. Just let me know what you would like along with a time frame and I'll see what I can do!
Do you sell anywhere else?
Yes, you can also purchase Heart in Hawaii products on Amazon.com.
How long have you been selling online?
online 2006-2010 under the Etsy account heartinhawaii and since 2010 on Amazon.com
4923 E. 100th Ct.
Thornton, CO 80229