FAQ

Where are you located?

I live in sunny Denver, Colorado, USA.

 

Where are your items made?

All my products are made by me from my smoke-free studio/home. 

 

How and when do you ship?

All packages are shipped via USPS. U.S. customers receive free 1st Class mail, or you may upgrade to Priority mail for $6.00.

Most packages are shipped within 24-48 hours of receiving payment.

If your order is delayed for any reason, you will be notified asap, however most items are in stock, ready-to-ship.

Domestic (U.S.) packages usually arrive within 3-5 business days.

International packages are shipped via USPS Priority International and usually arrive within 7-10 business days.

 

Do you offer gift wrapping or messaging?

All orders include gift wrapping! To add a message in your package, just leave your text in the "notes" field upon ordering and I will print it out and include it with the gift wrapping.

 

Are you custom order friendly?

Definitely! I love custom orders! Just drop me a message and let me know what you would like me to make. (color, size, etc.)

 

Do you sell wholesale?

Contact me for a catalog! I would love to see my little flowers in your Denver or Hawaii area boutique!

 

Do you offer bulk discounts?

Yes! I can offer a generous discount for your wedding party or event. However, I will need advanced notice to prepare the order. Just let me know what you would like along with a time frame and I'll see what I can do!

 

Do you sell anywhere else?

Yes, you can also purchase Heart in Hawaii products on Amazon.com.

 

How long have you been selling online?

online 2006-2010 under the Etsy account heartinhawaii and since 2010 on Amazon.com